My account is blocked.
This means that one or more of the following occurred:
- you installed our company's software without a valid license.
- you resold our company's software without a valid license.
- you communicated with our company in a way that was not appropriate for professional communication.
- you sent multiple spam messages to our company.
- your account was reported by a legal authority.
- your account was reported by other users (you received an abuse warning 10 days before the account was blocked).
- you did not pay outstanding invoices within the agreed time frame.
Unfortunately, account blocking is permanent and the status cannot be changed. Any other profiles using the same contact details, payment details, or domain(s) may also be blocked immediately upon activation.