Our company opens in about 1 hour at 09:00 UK time. Send your request now and we will review it when we are back.

Activation flow

How activation reaches the store

There is no separate activation form. The license unlocks automatically once the order is complete and the extension runs on the right environment.

  1. 01

    The order closes

    The order must be fully paid and marked as completed before the license can be issued.

  2. 02

    The license is issued automatically

    The licensing server recognizes the purchase and ties the license to the domain that was declared during checkout.

  3. 03

    The extension unlocks on the declared domain

    Once the server can validate the license successfully, the extension runs without restrictions on that domain.

No manual request is needed

When the order, domain, and connectivity are correct, the extension activates without extra action from your side.

Required checks

What must be in place before you review the case

Most activation issues are not extension bugs. They come from the environment, the domain, or the server connection to the licensing system.

Security

Valid SSL certificate

Your store should run on HTTPS so the licensing handshake can complete properly.

Network

Access to license.opencartgreece.gr

Firewall rules, hosting policies, or outbound restrictions must not block outgoing HTTPS requests.

Installation

Correct install on the licensed domain

The extension must be installed on the same domain that the license was purchased for, not on a different alias or subdomain.

Common blockers

Four reasons a license warning usually appears

Start with these scenarios before you ask for a deeper support review.

The purchase is not fully completed yet

If the order is unpaid or not marked as completed, the license is not issued.

The extension was installed on a different domain

Even a small change in the domain or subdomain is enough to break the license match.

The server cannot reach the licensing system

If the server cannot contact license.opencartgreece.gr, the extension cannot confirm the license.

The environment changed abruptly

Major changes in OpenCart, PHP, or hosting can introduce incompatibilities or new outbound restrictions.

Quick answers

What to do when activation does not complete

The most common questions around the license message and the next action to take.

I see a license warning right after installation. What should I check first?

Confirm that the order is completed, that 1-2 business hours have passed since the purchase, and that the extension is installed on the same domain declared during checkout.

The extension used to work and suddenly stopped. What may have changed?

Usually the domain, the hosting environment, outbound server rules, or the OpenCart and PHP versions changed in a way that affects the license check.

Can I move the license to another domain if the store changes?

Yes, but transfer rules apply. If you are still inside the 10-day window, review the transfer guide first.

Still locked?

The license did not activate after the base checks?

Send the order number, domain, extension, and screenshot to the team for a targeted review. If the issue is actually a new domain, review renewal or transfer status as well.